Delivery and Payment
Important!
Shipment Delivery & Terms
Customers are Important to us
Legal Information
The products are made to order by the client or according to his individual requirements, the right of withdrawal within 14 days does NOT apply, according to the CONSUMER PROTECTION LAW, Art. 57. (in force from 25.07.2014). If you are still not satisfied with the goods received, contact us so that we can offer a solution within 1 month.
CONSUMER PROTECTION LAW In force from 10.06.2006
Art. 57. (Repealed - SG, issue 105 of 2006, effective 01.01.2007, new - SG, issue 61 of 2014, effective 25.07.2014) The provisions of Art. 50 - 56 on the consumer's right to withdraw from the distance contract or the off-premises contract shall not apply to contracts:
3. for the delivery of goods made to order by the consumer or according to his individual requirements;
Payment Options
- Bank Transfer
- PayPal
Delivery Methods
- Courier ECONT
- Courier SPEEDY
- Transport Vehicle
Important Information!
Terms of Payment for an Order
Bank transfer, 70% advance payment for the purchase of materials for the execution of your order and 30% additional payment upon sending the ordered products. For orders under 500 euros, 100% advance payment is required.
Our data is as follows:- PS 2023 Ltd.
- IBAN: BG45STSA93000030029704
- BIC: STSABGSF
- Bank: DSK-Bank AD
Please note the offer number in the justification.
Please send us your delivery address and phone number, as well as invoice details. For questions and clarifications, please use Viber or WhatsApp on the phones listed.
If you have any questions, please use Viber or WhatsApp to contact us so we can discuss the most suitable options for you.
Return and Exchange
We value our customers. You are our first priority, because you are the reason for our existence. The products are made to order or according to the customer's individual requirements, the right of withdrawal within 14 days does not apply, according to the CONSUMER PROTECTION LAW, Art. 57. (in force from 25.07.2014)
If you find a significant discrepancy in the shipment we received, contact us at
Important Information!
Return Procedure | Exchange
- The replacement or complaint must take place within 14 days from the date of receipt of the shipment.
- Products subject to return or exchange are those that have not undergone any processing by the customer.
- The product must be returned to the company address and must be accompanied by proof of purchase (receipt, invoice).
Information:
Additional Information
- Shipments with returned goods that are damaged during transportation due to improper packaging will be returned to the customer at their expense.
- Do not send any shipments before contacting us. We need time to review the case before taking any action.
- We do not accept shipments sent to us as standard courier service at our expense.
PS 2023 Ltd.
