- Replace or claim within 14 days of receipt of the shipment
- Products to be returned or exchanged are those that have not undergone any processing
- The product must be returned to the business address and must be accompanied by a proof of purchase (cash receipt, invoice) and a return / exchange form completed
All shipments are opened prior to the payment of the amounts. As soon as we make sure that the shipment meets the specified conditions, the amount will be paid back to you. Unfortunately, if you do not comply with the described conditions, the claim will not be considered